Job Description :

JOB DESCRIPTION: Job Role :- Regional Customer care executive Salary:- 22k CTC + 2000rs for attendance bonus Experience:- Fresher and experience both can apply Skillset:- Good Communication Skills with no MIT or RTI issues, no grammatical or pronunciation errors Languages:- English + Tamil/Telugu/Malayam/Kannada Max age:- 34 years Qualification:- UG and Graduate from any field Shift:- Day shift for females till 8pm / Rotational for males Responsibilities:- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Interview mode:- virtual 1) HR round 2) Ops round